KONE’s purpose
In a world where cities are constantly evolving and more and more people choose to live in them, we at KONE stand with one clear aim: to shape the future of cities.
We make urban life more vibrant and livable. And we do it by enabling safe, sustainable, and effortless people flow for all. We help cities leave a positive mark on the planet - for the next century and beyond. We shape the future of cities.
Quality ambition
At KONE, quality is embedded in everything we do. We want to rise to excellence and lead quality proactively with data - throughout the customer journey and product lifecycle. Robust way of working, continual improvement culture, speed and simplicity makes us the choice of our customers.
Quality commitment
Quality is embedded in everything we do, from customer interaction and solution planning, to the services and solutions we offer throughout the lifecycle of our customers’ businesses.
- We understand the needs and expectations of our customers and interested parties, as well as the associated risks and opportunities.
- Our strategy sets the direction for our long-term planning.
- Our annual short-term objectives are defined by our strategy.
- We execute our plans with a proactive “Quality starts with me” mindset, which requires honest, disciplined and consistent teamwork throughout our organizations, where leaders act as role models.
- We are compliant with applicable laws, regulations, standards and directives.
- We make every effort to make sure that everyone has the right competences and is empowered to act as expected.
We analyze and manage our progress and results with data, which enables and drives fact-based decision-making as well as the continual improvement in everything we do.
Philippe Delorme
President and CEO
December 18, 2024